pasa71 Privacy Policy

1 Introduction

pasa71 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://pasa71.vip (the "Platform"). We are committed to safeguarding the privacy of every individual who visits or registers on the Platform ("you", "Player").

This Privacy Policy describes how pasa71 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also sets out the rights you hold with respect to your personal data and explains how you may exercise those rights.

This Privacy Policy should be read alongside the pasa71 Terms & Conditions, which govern the overall relationship between you and pasa71. By registering an account on the Platform or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.

2 Data Controller

For the purposes of this Privacy Policy, pasa71 acts as the data controller in respect of all personal data collected from Players using the Platform. As data controller, pasa71 determines the purposes and means of processing your personal information.

All data-related enquiries, access requests, correction requests, and deletion requests should be directed to our support team at [email protected]. We aim to acknowledge all data-related requests within five business days and resolve them within thirty calendar days.

3 Information We Collect

pasa71 collects personal data in the following categories, depending on how you interact with the Platform:

3.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, residential address, email address, and mobile phone number provided when creating your pasa71 account.
• Identity Verification (KYC) Documents: Copies of national identity card (NID), passport, or other government-issued documents submitted to satisfy our Know Your Customer obligations.
• Payment Information: Mobile banking account numbers (such as bKash, Nagad, or Rocket), bank account details, and transaction history associated with deposits and withdrawals on the Platform. We do not store full card numbers; card payments are processed by certified third-party payment gateways.
• Correspondence: Any messages, emails, or support tickets submitted to pasa71 via [email protected] or through the Platform's support channels.

3.2 Information Collected Automatically

• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone settings.
• Usage Data: Pages visited on the Platform, session duration, navigation paths, games played, bet history, deposit and withdrawal activity, and feature interactions.
• Cookies & Tracking Technologies: Session cookies, persistent cookies, and similar tracking technologies as described in Section 7 of this Policy.

3.3 Information from Third Parties

• Payment Processors: Confirmation of transaction status from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other payment partners to verify that deposits and withdrawals have been completed successfully.
• Identity Verification Providers: Results of automated or manual identity verification checks performed by third-party KYC service providers engaged by pasa71.
• Fraud Prevention Services: Risk signals and fraud indicators provided by anti-fraud and anti-money-laundering screening services.

4 How We Use Your Data

pasa71 uses your personal data for the following purposes:

• Account Management: To create and manage your pasa71 Player account, verify your identity, and authenticate your pasa71 Login sessions.
• Service Delivery: To process your bets, manage your wallet balance, process deposits and withdrawals via bKash, Nagad, Rocket, and other payment methods, and deliver the full range of Platform services including Cricket betting, Slots, Win Drop, Ludo Quick, and live casino games.
• Legal & Regulatory Compliance: To fulfil our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, verify that Players meet the 18+ age requirement, and respond to lawful requests from regulatory authorities or law enforcement agencies.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, and other prohibited conduct as defined in the pasa71 Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve complaints, and provide technical assistance.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the performance, security, and user experience of the Platform.
• Marketing & Promotions: To send you information about pasa71 promotions, bonuses, and special offers, where you have consented to receive such communications or where we have a legitimate interest in doing so. You may opt out at any time as described in Section 13.
• Responsible Gaming: To monitor betting patterns for indicators of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion where requested or where required by our responsible gaming obligations.

5 Legal Bases for Processing

pasa71 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and pasa71 — including account registration, bet settlement, and payment processing — is carried out on the basis that it is necessary to fulfil our contractual obligations to you.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC verification, AML screening, age verification, and responses to lawful regulatory or law enforcement requests.
• Legitimate Interests: Processing carried out for pasa71's legitimate business interests, including fraud prevention, Platform security, internal analytics, and responsible gaming monitoring, provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing of your data for direct marketing purposes where you have provided your explicit consent. You may withdraw this consent at any time by contacting [email protected].

6 Data Sharing & Disclosure

pasa71 does not sell your personal data. We may share your information with the following categories of recipients, strictly for the purposes set out in this Privacy Policy:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — to process your deposits and withdrawals. These providers are contractually obligated to handle your payment data securely and only for payment processing purposes.
• Identity Verification & KYC Providers: Third-party services engaged to verify your identity documents and confirm your eligibility to use the Platform.
• Fraud Prevention & AML Services: Risk screening platforms that help pasa71 identify and prevent financial crime, multi-accounting, and bonus abuse.
• Game Studio Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your session-level data (such as player ID and bet amounts) through technical integrations necessary to deliver their games on the Platform.
• Technology & Hosting Partners: Cloud hosting, server infrastructure, and cybersecurity service providers who support the operation of the Platform under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Where required by law, legal process, or court order, pasa71 may disclose personal data to competent authorities. We will notify you of such disclosure where legally permitted to do so.

7 Cookies & Tracking Technologies

pasa71 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies may be set when you visit the Platform:

• Essential Cookies: Strictly necessary for the Platform to function. These cookies enable core features such as pasa71 Login session management, security features, and the maintenance of your wallet balance display. These cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how Players navigate and use the Platform. This information helps pasa71 identify popular features, diagnose technical problems, and improve overall Platform performance.
• Functional Cookies: Used to remember your preferences, such as language settings and game display preferences, to personalise your experience on the Platform.
• Marketing Cookies: Used to deliver relevant promotional content about pasa71 offers and bonuses. These are only set with your consent where required.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, though some personalisation features may be unavailable. Note that clearing your cookies will log you out of your current pasa71 Login session.

8 Data Security

pasa71 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Secure, access-controlled server environments with regular security audits.
• Role-based access controls ensuring that only authorised personnel can access Player data, and only to the extent required for their specific duties.
• Regular penetration testing and vulnerability assessments of the Platform infrastructure.
• Encrypted storage of sensitive account and payment information.
• Incident response procedures for detecting, reporting, and managing data security incidents.

While pasa71 takes all reasonable steps to protect your data, no electronic transmission or storage system is entirely immune to security risk. In the event of a data breach that is likely to result in a risk to your rights or interests, pasa71 will notify affected Players as soon as practicable in accordance with applicable notification obligations.

Players are reminded that they also bear responsibility for maintaining the security of their pasa71 Login credentials. Do not share your username or password with any other person.

9 Data Retention

pasa71 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following specific retention periods:

• Active Account Data: Retained for the duration of your registered account's active status on the Platform.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction to satisfy anti-money-laundering and financial record-keeping obligations.
• KYC & Identity Documents: Retained for a minimum of five years following account closure or the last transaction, whichever is later, in compliance with applicable AML regulations.
• Support Correspondence: Retained for a period of two years from the date of the last correspondence, unless a longer retention period is required for ongoing dispute resolution.
• Closed Account Data: Following account closure, pasa71 retains necessary records for the minimum period required by law before securely deleting or anonymising the remaining data.

When personal data is no longer required, pasa71 will securely delete it or render it permanently anonymous so that it can no longer be associated with any individual Player.

10 Your Rights

As a pasa71 Player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of the personal data pasa71 holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: You may request that inaccurate or incomplete personal data held by pasa71 be corrected or updated.
• Right to Erasure: You may request that pasa71 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to Restrict Processing: You may request that pasa71 limit the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to its use.
• Right to Data Portability: You may request that pasa71 provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though this right is subject to pasa71's overriding legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

pasa71 will respond to all data rights requests within thirty calendar days. In complex cases, this period may be extended by a further thirty days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

The pasa71 Platform is strictly intended for adults aged 18 years and above. pasa71 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a person under 18 has registered an account or submitted personal data through the Platform, we will immediately close the account, delete the associated personal data, and — where applicable — return any deposited funds to the payment source used at registration.

If you believe that a minor has accessed or registered on the Platform, please notify us immediately at [email protected]. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

12 Third-Party Services

The pasa71 Platform integrates third-party game studio software and payment processing services to deliver its full range of products. These third-party providers operate under their own privacy policies and data handling practices. pasa71 is not responsible for the privacy practices of third-party providers, and Players are encouraged to review the relevant provider's privacy documentation where applicable.

Third-party game studios whose software is integrated on the Platform include, but are not limited to: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Payment service providers include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card processing partners. All third-party service providers engaged by pasa71 are required to handle Player data in accordance with applicable data protection standards and under contractual data processing agreements with pasa71.

The Platform does not contain links to external third-party websites beyond what is required for its technical operation. Where any such link exists, pasa71 assumes no responsibility for the content or privacy practices of the linked destination.

13 Marketing Communications

pasa71 may send you promotional communications about bonuses, game launches, seasonal offers (such as Eid special promotions, Pohela Boishakh offers, or BPL cricket season promos), and platform updates where:

• You have provided explicit consent to receive marketing messages during or after account registration, or
• pasa71 has a legitimate interest in communicating with you about products and services closely related to those you have already used, and you have not opted out.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email sent by pasa71, or
• Contacting our support team at [email protected] with the subject line "Unsubscribe".

Opting out of marketing communications will not affect the delivery of transactional messages related to your account, such as deposit confirmations, withdrawal notifications, account security alerts, and support responses. These operational messages are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.

14 Changes to This Privacy Policy

pasa71 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new services, or applicable legal requirements. The date of the most recent revision is displayed at the top of this page.

Where a change is material — meaning it significantly affects how we collect, use, or share your personal data — pasa71 will provide advance notice to registered Players via their registered email address or through a prominent notice on the Platform, at least seven days before the revised policy takes effect.

Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the Platform and request account closure by contacting [email protected].

15 Contact & Data Requests

For any questions, concerns, or requests relating to this Privacy Policy or the personal data pasa71 holds about you, please contact our support team using the details below:

• Email: [email protected]
• Subject Line for Data Requests: "Data Rights Request"
• Response Time: We aim to acknowledge all requests within 5 business days and resolve them within 30 calendar days.
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

For concerns specifically related to responsible gaming, data deletion on account closure, or self-exclusion requests, please also visit our Responsible Gaming page for additional guidance and tools available to pasa71 Players in Bangladesh.